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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sierra Jackson

February 20, 2024

5  out of  5 rating by Sierra Jackson
"Joel and Irma have been some of the best people I have worked with when it comes to insurance needs. A couple years ago I had a really bad car accident while my mom was really sick and in the hospital. Not only did they help me through the claims process, but they helped me to make sure my mom’s stuff was taken care of and were there for me as a person, not just a customer. Totally grateful to be with an amazing office!"
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Teresa Wright

November 7, 2022

5  out of  5 rating by Teresa Wright
"I have been with Joel at State Farm for many years. Joel and his staff are professional, knowledgeable and kind. I highly recommend this agency for all of your insurance needs!"
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Kody Sturgill

August 12, 2022

5  out of  5 rating by Kody Sturgill
"I have been with Joel Gruber-State Farm now for quite some time and it is so financially friendly! Even when I'm having a hard time with payments they always help me out. Very appreciative of all their help. Everyone i talk to is so nice and professional. I recommend them to friends and family all the time. Thank you Joel Gruber State Farm!"
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Caleb Smith

July 23, 2022

5  out of  5 rating by Caleb Smith
"This State Farm office is very communicative and quick to get things set up and information sent out to you. They answered all my questions from the jump and had me set up and rolling day of!"
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Joe Guerra

July 9, 2022

5  out of  5 rating by Joe Guerra
"Very guick response and extremely helpful and professional"
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Jason Williams

July 8, 2022

5  out of  5 rating by Jason Williams
"I have been with them for a couple years now and by far are the best. They actually care about customers and have done everything they can to help when needed"
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mike gooslin

June 28, 2022

5  out of  5 rating by mike gooslin
"Great guy , always helpful and knowledgeable!"
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George Trumbull

June 24, 2022

5  out of  5 rating by George Trumbull
"Irma at the Gruber State Farm office was very helpful and professional guiding me in the transfer of my parents policy from Florida to Ohio. She was so nice and made the process painless. Thank you Ms. Garcia!"
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Jayna Ellis

June 16, 2022

5  out of  5 rating by Jayna Ellis
"The staff are always pleasant, very helpful, and respond quickly."
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Sarah Dalton

January 14, 2022

5  out of  5 rating by Sarah Dalton
"This was my very first insurance agency and I can easily say I will never switch to anyone else as long as Joel’s agency is around. They treat you like family, like you matter, and they always address you by name. Most professional group of people but also laid back to make you feel at ease when talking to them."
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Kara Kleff

August 19, 2021

5  out of  5 rating by Kara Kleff
"Friendly encounter every time. Joel has helped out a lot with making sure my student discount is applied and has been quick with getting things sorted. I highly recommend choosing him for your insurance"
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Ginny Combs

August 10, 2021

5  out of  5 rating by Ginny Combs
"Joel has helped my father in law and I for many years. I greatly appreciate his attention to detail and his interactions with us. We have enjoyed our his professionalism with all of my father in law's insurance needs."
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crystal caviglia

June 5, 2021

5  out of  5 rating by crystal caviglia
"Best people pin the world....always helpful and makes time for you and answers your question...."
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Matt Gerace

May 7, 2021

5  out of  5 rating by Matt Gerace
"Joel Gruber has been my State Farm agent for several years. I’ve had life, auto, business, homeowners, and rental insurance. Through all my insurance needs over the years, Joel has always been professional, prompt, friendly, and always goes the extra mile to let me know he has my back. And let’s not forget, he’s saved me a ton of money too! I highly recommend purchasing insurance with Joel & State Farm. You won’t regret it!"
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Bradley Klosterman

April 9, 2021

5  out of  5 rating by Bradley Klosterman
"Joel is very personable as well as very Knowledgeable. Glad I made the change!"
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Lisa Beidelschies

April 9, 2021

5  out of  5 rating by Lisa Beidelschies
"Joel is great to deal with. Takes care of you needs very quickly. Pricing better than Geico."
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Tracy Murray

December 30, 2020

5  out of  5 rating by Tracy Murray
"I have loved working with Joel and his team! Joel has a knack for explaining insurances and financials. I love the comrade and genuineness of this team. Trust me the agent at a company is the difference maker and Joel is terrific."
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Mandy Cole

December 30, 2020

5  out of  5 rating by Mandy Cole
"Awesome bunch of people ya go down there ☺️"
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Tommy Barrick

September 2, 2020

5  out of  5 rating by Tommy Barrick
"Great rates, great service and good people! Hard to ask for much more from an insurance company."
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Marla Hampton

July 24, 2020

5  out of  5 rating by Marla Hampton
"I have been with State Farm for 32 years and have worked with many different agents during that period of time from all over the country. I would definitely rank my experience in working with Joel Gruber and his staff as one of the best I have had under the State Farm umbrella. Joel is a second-generation State Farm agent, so he comes with a level of industry knowledge and experience that encompasses not just his professional career, but a whole life of exposure, really. That said, it's not hard to find agents who understand insurance. When you hire an agent you're really looking for someone with a customer service attitude who not only inspires confidence but will be enjoyable to work with. Joel's commitment to customer satisfaction is obvious from the first moment you meet him. Joel listened to my concerns, honored my preferences for contact (I hate sales calls!), intelligently and respectfully answered all of my questions whenever I had them, was incredibly responsive, and never tried to 'upsell' me on insurance I didn't need or investment services I had not asked about. I would not hesitate to recommend him if you are in the market for a solid, knowledgeable, and fun-to-work-with agent."
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Molly Buckingham

May 10, 2020

2  out of  5 rating by Molly Buckingham
"While Joel was pleasant, he is not honest or straight forward when it comes to his business practices. I requested a quote from Mr. Gruber, he obliged quickly and happily. I was pleased with the rate he offered but wanted to speak with my significant other before finalizing anything. Joel let me know that if I were to switch then I would not be billed until June. I ended up deciding to switch from my current carrier, but when it came time to discuss when the first payment was due, Joel pretended as though he did not remember quoting me the first payment in June. I had a screenshot of the message in which he stated saying it and everything. So unfortunately I was not able to take State Farm up on their excellent rate if they are not honest and do not stick to what they initially say. I would have been fine with the first payment being in May, I just don’t appreciate being lied to..."
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teri Carver

February 12, 2020

5  out of  5 rating by teri Carver
"I had a difficult situation due to the death of my parents and their Agent transferring their account without notifying me, as executor. I was frustrated and worried about the coverage lapsing. the previous office gave me a number to call so someone else could figure out who actually had my policy. Joel Gruber Answered the phone and took over this situation. Joel turned it around beyond my expectations. My parents policy wasn’t even in his jurisdiction, yet he took it upon himself, after business hours, to find a resolution that was more than I had expected. Joel is the model for a true professional! He was compassionate, very knowledgeable, reassuring, warm, witty and very kind. Thank you, Joel! Customer for life!"
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Jon Valentine

January 28, 2020

5  out of  5 rating by Jon Valentine
"Very nice and wonderful people"
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Travis Colton

January 9, 2020

5  out of  5 rating by Travis Colton
"As a college student Joel Gruber was a life saver when my laptop broke. Just having road tripped from Ohio to Florida with less than a week till classes started, Joel was able to get me what I needed in a quick and efficient manner. Would 100% recommend"
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Jacalyn Wysong

January 2, 2020

5  out of  5 rating by Jacalyn Wysong
"I would highly recommend this agency to family and friends. Most professional I have ever dealt with."